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Scalable Systems. Smarter Growth. Less Chaos.

Make growing & scaling your consumer business simple with an operating system

The Business Performance (os)

Operating System + Business Coaching = Scalable Success

The Business Performance Operating System was designed to make scaling your business, simple! 

Big goals don’t build great businesses. Great systems do.

My mission is helping retail, direct-to-consumer, & B2C businesses grow smarter, with less chaos, using systems that scale.

Born from real-world experience & lessons learned from scaling a billion-dollar retail company, the Business Performance (os) helps consumer businesses take a system-driven approach to focusing on scaling, smarter:

  1. Better Prioritization Management
  2. Streamlined Communication
  3. Greater Organizational Focus
  4. Stronger Accountability
  5. Enhanced Execution

Why This System is Different?

Retail and consumer businesses are too dynamic for a one-size-fits-all solution. In an always-evolving, margin-sensitive environment, you need a system that adapts to you.

Most frameworks try to force your business into a rigid mold. Ours does the opposite: it adapts to you.

This isn’t a plug-and-play playbook. It’s a hands-on, customized partnership. I work inside your business as a true strategic co-pilot—not a passive facilitator.

Think of it as having your own advisor on the inside that helps you navigate, prioritize, & win.

You don’t need more software. You need a system—plus a coach—to guide your team through the real work of growth.

Learn more about the 5 Phases of the Business Performance (os) below:

Phase 1 – Creating the Roadmap to Success

The Business GPS Tool is the framework for creating a 2-year Vision for success. Once clear, we build out the supporting 12-month Mission, lock in the 6-month milestones, & establish 90-day priorities that align short-term actions with your long-term goals.

The Performance Mindset Value Promise
  • Phase 2 – Establishing the Core Compass

    As part of the Business Performance Operating System, we help you define the 5 Core Anchors that serve as your compass for scaling with intention: Core Values, Core Purpose, Core Competencies, Core Audience, & Core Metric.

Performance Mindset Coaching awareness

Phase 3 – Business Effectivness Report Card

We run a monthly business audit  leveraging 360 degree feedback across the five segments that matter most: prioritization, communication, focus, execution, & accountability. You’ll get a clear rating for each area, updated monthly, revealing strengths, opportunities, & focused action steps to scale faster.

Performance Mindset Coaching accountability

Phase 4 – Key Performance Indicators

We define your top KPIs to track your business success drivers. These core metrics become the universal health indicators for the organization, giving everyone a clear, objective view of performance and progress at all times. 
Performance Mindset Coaching thought partnership

Phase 5 – (os) Installation

Convert strategy into results with an operating system. We implement 90 day OKR cycles, with 6-week reviews, & quarterly resets that feature weekly tracking, and accountability. Your team will have clear goals, fast feedback, & relentlessly execute.

This Program Includes:

  • Option between (2) or (4) business coaching sessions / month

  • Concierge-level access via phone, text, & email 

  • Core Compass Stack Analysis
  • Month Business Effectiveness Report Card Updates

  • Objective & Key Results (OKR) System Installation

  • Leadership Team Assessment, powered by PrinciplesUs

  • Full access to Performance Mindset program catalogue

Performance Mindset Coaching is the key to executive development

Is this operating system right for you?

If you run a growing retail or direct-to-consumer business, but scaling it is continuously getting harder, you’re not alone.

Most businesses don’t struggle from lack of effort, but from the absence of scalable systems.

Is your business experiencing these symptoms?

  • Endless chaos despite a bigger team

  • More revenue, but shrinking margins & profitability

  • You’re working harder, but feeling increasingly stuck inside the business

The Business Performance (os) Was Built for This

This isn’t just another framework to plug into.

It’s a hands-on partnership designed to help you regain control, reduce complexity, and create a business that can grow sustainably, with systems!

Don’t trust me just yet — let me prove the system’s effectiveness. I’m giving away the Business GPS Tool, completely free!

Why? Because promises don’t build trust, delivering proof does.

Let me show you how Clarity drives Execution?

Book a Strategy Call & I’ll give you the first phase of my OS completely free! No sales pitch. No pressure. Just real value, delivered upfront.

Performance Mindset Coaching is the key to executive development
Advisory Board Program

Big business strategic thinking—built for small businesses

Most early-stage businesses don’t fail because they’re not working hard.

They fail as a result of unfocused chaos & a lack of direction, which easily happens without the strategic guidance, accountability, or high-quality feedback loops that larger, successful companies have with a seasoned board of directors.

That’s where this program comes in.

The Advisory Board Program offers you a seat at the table—with a seasoned advisor who helps you lead like you have a high-powered board behind you.

What all successful businesses—regardless of size or industry—have in common:

  • Clear, effective prioritization

  • Harnessed organizational focus around what matters most

  • Disciplined execution that drives meaningful progress

  • Strong accountability to ensure the business does what it commits to doing

This program was designed to help small businesses build the very operating habits that enable large companies to grow, scale, and thrive. We take those same principles—and make them accessible, actionable, and tailored to your business.

Each month, we’ll run a focused business advisory session that mirrors what successful companies do in their executive board meetings:

  • Review: What did we commit to last month? What was executed well? Where did we fall short—and why?

  • Diagnose: What are the top obstacles blocking progress right now? What strategic problems need to be solved?

  • Refocus: What are the most critical priorities that must be achieved over the next 30 days, and what will success look like?

  • Align: Where do you and your leadership team need to focus to ensure the right level of progress is made?

This program helps you install these critical fundamentals inside your business—helping you think bigger and operate smarter.

Whether you’re building momentum or preparing to scale, this is the partnership that helps you operate like a business that’s already there.

Results-Oriented Approach

Business results are the ONLY thing that matters.

The risk companies face when investing in coaching is the uncertainty of results. Our system-driven approach puts a laser focus on setting the success definitions of the engagement and ensures consistent, quantifiable progress is made towards achieving it.

Performance Mindset Coaching milestones and goals

Client-Centric Focus

We take the risk off of businesses, and welcome the pressure that comes with getting desired results.

If you don’t feel we’re on track to achieve the results you’re looking for, we want to make it easy for you to opt-out, and fire us without penalty!

Your investment includes:

  • 12 – 6 – 3 Prioritization Protocol

  • Monthly Advisory Board Meeting (2-hour strategy, execution, & prioritization session)

  • Concierge-level access between sessions via phone, text, & email 

  • Monthly Business Health Audit

  • Leadership Assessment, powered by PrinciplesYou

Looking for more information?

If it wasn’t worth the risk, you wouldn’t be here.

Hesitation is normal. It means more information is necessary to soothe the ‘what if’s’. We’ve taken the time to provide answers to some of our most commonly asked questions. Not just to give you the confidence to start but the permission to choose yourself. Explore our frequently asked questions or reach out for a one-on-one conversation about your goals.

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